Aquarium Air Pump FAQ
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Question
Air Pump Repair
Q - My 7 month old
Rena Air 100 runs fine for a few minutes then begins to emit vibration noise. When I put my hand on the unit it
get quieter. How do I fix this?
A - In order to
figure out what is causing this extra noise I recommend you do the following. First, remove the bottom of the pump
as if you were going to repair the pump. Inspect the diaphragm, valve block and magnetic arm.
These three parts are the only moving parts that can cause noise. On the valve block check to see if it is seated
in the slot properly ie. pushed down all the way into the slot. Make sure the diaphragm is attached evenly all
the way around the valve block. Insure the magnetic arm is not hitting the sides of the case as it swings back
and forth in the case. You can check this by turning the pump over with bottom off and plugging it in. Let it run
that for awhile and see if the noise starts up or the vibration gets louder. If after doing all of this you don't
see anything obvious, my next suggestion is reattach the bottom. The critical point here is that you make sure
and press down hard on the bottom while you are putting in the screws. The noise suppression on Rena pumps rely
on the base being firmly attached to the bottom of unit. We recommend using something to stabilize the top of the
pump as you putting in the base screws. You can use a towell, etc. Now, if you still have a problem I would suggest
sending it back to Aquarium Pharmaceuticals, Inc for replacement under the warranty.
Q - My air pump
is two years old and is not as powerful as before. What can I do to fix this?
A - It is time to
replace the valve block and diaphragm. These parts
come in a repair kit and the job can usually be accomplished in about 15 minutes.
Q - I need to order
your rebuild kit for the rena 300. I was informed that the parts I need are part 702D1.
A - You can order
on line or call our office at 800-968-7362 to place your order using your MC,Visa,Amex or Discover card. We are
here 9-5 Eastern time M-F.
Q - I need a magnetic
arm for a Rena Air Pump model 300 . The part is not listed in
your catalog. The pump is two years old. Thank you very much.
A - Order on line
or call our office at 800-968-7362 to place your order. You can pay by major credit card or send a check in advance.
Q - I have 4- Rena
400 air pumps,they appear to have taken on water. The check valves seem to have failed. The pumps are not putting
out enough air. Are the pumps ruined? Can they be repaired? They are a year and a half old,so I would imagine out
of warranty. Tell me what parts to order and how much and I will fix.
A - As long as the
coil has not been ruined by shorting out due to the water damage, you should be able to repair. You need to remove
the bottom of the pump and inspect the magnetic arms, diaphragms and valve blocks.
These are the only parts worth replacing. You may be able to see the damage. If the magnetic arms look OK then
just replace the valve blocks and diaphragms. Cost per pump is about $30.00 for these pumps. Make sure when fastening
the base back on the top part of the pump you push down hard to make sure the base fits tight. If not, you'll have
air leaks and loose pressure. (Part numbers AP6841 and AP6842). Cost per pump is about $30.00 for these pumps.
Make sure when fastening the base back on the top part of the pump you push down hard to make sure the base fits
tight. If not, you'll have air leaks and loose pressure. You can buy on-line under our Parts Department. buy on-line
under our Parts Department.
Q - I own a Rean Air 600 it is about 1.5 years old and I have
never had any backups so the pump has been dry but it can't even make a bubble anymore what happened to it? It
has been like this for probably 4-5 months i shut it off and just got a new cheaper one but i need to use this
one cause i have set up a 60 gal tank and i hooked it up and i have shortened the air line and still nothing. I
just took it apart no more then 20 mins ago and i checked everything and no water damage (just makeing sure) i
plugged it in and everything works good but still almost no air coming out I have moved the knobs to full output
and even toggled to make sure that they weren't to open so I closed them and slowly reopened them and still nothing
So I want to know how to fix this problem and i don't want to go buy a nother new one since they r so expensive.
A - First, I’m not
sure if you have a Rena Air pump or not. We don’t make a model 600. Regardless, you need a tune-up kit. These consist
of a valve
block and diaphragm. Either one or both may need replacing after
so long a time. Also, check to make sure your air filter is not clogged or dirty this can also be replaced. Less
likely are bad magnetic arms. but these can also be replaced if need be. All of these items are available through
our on-line catalog in the Parts Department.

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