Ask our factory trained experts any question about your RENA Filstar XP external canister filter. You'll receive an answer promptly, usually within 24 hours.
Click below to see other questions already covered. Your answer may already be here!
My nitrates keep spiking despite water changes.
We have had our tank set up for about 8 months and it was cycled. We have done 2 water changes in the last month (15% and 20%), however our nitrates keep ...
Do I need a under gravel filter with my Rena xp1
I have a 50 G fresh water tank I'M starting. I'M using a Rena xp 1 .Do I also need a under ground filter?..... Thanks Robert
A: It never hurts and it ...
Replacement plug for Filstar XP Canister Filter
The rubber stopper (plug) that fits in the top of the filstar has become rigid and no longer stays in place. Where can I purchase a replacement?
A:...
Is it safe to put in a Bio Chem Zorb pouch?
I had to replace the Rena Chrystal and I could not get to a store that sold it, so I bought the Bio Chem Zorb instead. Within a week I had an ammonia ...
Where in Australia can I buy replacement parts.
I have enjoyed 7 years of trouble free filtering from my XP3 and cannot comprehend throwing it away because I cant find replacement parts. I had this issue ...
My Tank Smells Like Mildew!
I have a Red Eared Slider, I have been very proficiant in changing his filter every month. I have the Filstar XP3. My water appears to be clear but I ...
Above or below the Aquarium Water Line? Power jet versus spraybar.
Folks, My brand new XP4 arrived yesterday. I intend to do the assembly today and begin operations tomorrow. My aquarium is freshwater 150 gallons. I will ...
What do I need to do to replace XP1 filter media?
I bought a used tank setup and the filter media needs to be replaced. I want to do it right, but I also have fish in the tank so I need to do it somewhat ...
xp3
I am still having problems with my rena xp3.I have replaced all the media and connection pipework with brand new ones, reseated all the trays inside and ...
Just installed an XP-3
Changed from UGF with 2 150GPH Powerheads on a 75g FW tank. XP-3 seems to be working flawlessly. The output seems to be much less, started with the spraybar,...
Rena Fislstar xp4 water flowing out the sides
water is flowing out the side of the filter and the motor sound like its grining
A: It sounds like you have problem with the motor sealing to the top....
hi i have a second hand rena xp1 filstar filter and every time i let water go into the filter the water leaks
i have set it up with and without the filter media in it incase i over filled it.i replaced the o ring which i was advised to but it still leaks how can ...
when i clean the filter and then turn it on what is the white guck that comes out of the out flow
After cleaning my filter i am curious when I turn it on what is the white guck that comes out back into the aquarium. Is it from the hoses and does it ...
1 month old xp3 now has reduced flow rate even after cleaning hoses and media and intake.
When I first hooked up my xp3 the flow rate was really strong on my 90 gal tank. Now 1 month later outflow is greatly reduced by about half. i have cleaned ...
xp3 motor on the underside there is a small black plug that came out where does it go.
Just bought a new xp3 canister and was taking the motor off and I noticed a small black plug popped off the bottom of motor which hole does it go back ...
Do I fill both tubes with water?
When you set the tank up the first time, do you fill the both tubes before turning it on or do you just fill the gray income tube?
I also have a question ...
Green water
I have had a Rena Filstar xp2 for 8 years with no problems. I have changed the filter media regularly but not the rotor or any of the main components of ...
My tank has a euro brace, is there extensions for the return and drain lines to fit over the brace?
My tank has a euro brace, is there extensions for the return and drain lines to fit over the brace? I need a piece that is at least 3 1/4" to go around ...
Can I hook up two XP2's to run on the same tank (90g), will it work?
I have an XP2, wondering if connecting another would work and be beneficial.
A: Yes it will work. You will have two intakes and two discharges.
Why is there air at the top of the canister after 3 days running?
I hooked up the Rena Filstar xP4 to a 90 gallon tank about 4 days ago and have been running since then and there has been 2 inches of air at the top of ...
XP2 Cannister
I didn't reassemble my XP2 properly after cleaning and broke off the plastic that one of the clips connects to.
When I searched for replacement parts ...
no bubbles
We can't get the pump to produce air bubbles...
Please help
A: You have to be more specific. If you are talking about a Rena Filstar XP Canister filter ...
xp3 leaking at right rear clip...intake side
I was perfomring routine xp3 filter maintenance this evening. I have a 75 gallon tank and this would be the 4th filter change in the last year.
I performed ...
canister clips/hinges do not snap in place
I just purchased a used XP3. The hinges do not snap in place on the corners when the motor casing is installed on top. They are very loose and not tight ...
In-Line UV Sterilizer
Is it possible to put a UV sterilizer directly into the intake/return line on my XP3 filter (assuming that the UV is capable of handling 350gph) or is ...
Water backs up... xp4
I purchased a xp4 last summer so its not that old. It had worked very well until recently, within the past month, water has been backing up into the filter....
XP4 working...but not working! Really confused, please help!
Hello
My less than 2 year old XP4 filter has been giving me some problems, and despite trawling through the FAQs, I can only find previous Qs that are ...
Algae accumulation inside the tubing of my XP2
I've had the XP2 for almost two months, so far everything's pretty good. There's a bit of an algae problem but I think that just needs time as the tank ...
Rena Filstar XP1
I have owned this for approx. 4-5 mos. It us used for a 20 gallon tank, filled halfway with water, for 2 Painter Turtles. I noticed several days ago after ...
Water seems to bypass lower basket
Hi I have a XP2 (4 or 5 years old) the flow rate is fine but when I come to clean it (about the last 5 or 6 times) the original coarse and fine sponge ...
What kind of life expectancy should an impeller have?
4-5 year old XP3. I have replaced the impeller twice now in the last year and am getting ready to order a 3rd. The ends where the shaft go through are ...
rotor impeller needs replacing?
after a power surge, my xp2 stopped working, the impeller that is. cause I could still feel the humming sound from the motor. took it apart and saw that ...
Should I be able to see a water line in the filter tank?
We've had aquarium and xP2 filter now for two months and are having trouble with ammonia and nitrite levels. I was trying to determine if filtration was ...
Water flow decrease in XP3 filter
My XP3 filter seems to have lost some of it's output capacity.
When I first got it there would be a steady stream of water coming out of the spray bar ...
I can't push down lever on top of canister for the Rena Filstar XP
it feels like theres pressure or something but it wont let me push lever down
A: The quick-disconnect can be stubborn at times. The keys that release ...
My Rena Filstar XP2 sucks up the food
I have a 55 gallon aquarium and I feed bloodworms to the fish which are constantly being sucked up by the XP2 before they can get to them sometimes. Should ...
Filter doesn't pump
I recently replaced & cleaned the canister filter media in my rena filstar xp2 and the next day the input tube had come loose and the filter was sucking ...
Rena Filstar XP2 discharging small particles after setup
Hi. I just set up my new xP2 tonight and when I plugged it in the aquarium filled with visible particles that made an increasingly dense haze in the water....
Why is my XP3 not moving water
When I first plug it in it pumps for abut 2 seconds and then stops pumping. What could be causing this? The air is purged and I have disassembled the ...
Energy Usage
I have a Rena Filstar XP2 and I was wondering how much power/energy it is using to run.
That Pet Place website said it was 16 watts/HOUR, but I wanted ...
Cloudy water
When I first purchased my XP4 filter it made my otherwise cloudy aquarium crystal clear (150 gal). I was very impressed. It has failed since the first ...
Rena Filstar Performance Questions
The Answers to Your Rena Filstar Performance Questions Are Here!
Alternate Setups For Rena Filstar Canister Filter
Find answers to questions about setting up your Rena Filstar XP filter
Rena Filstar XP discharging micro bubbles
Hello,
I just got a rena filter xp2 and made sure everything was installed correctly, once i was good to go, i added water to intake and made sure the ...
2
i am missing the piece to connect the tubes to the filter
A: Contact the store where you bought the filter or contact the manufacturer, Mars Fishcare....
My new Filstar XP4 doesn't seem to be working properly
I have a 120g freshwater tank which I had 2 Fuval 405's on. I decided to buy an Xp4 as the Fuval's were difficult to maintain. My XP$ went on the tank ...
How do I stop the filter from expelling very fine mico bubbles?
Every five or ten minutes the filter discharges very fine mico bubbles.How do I stop this?Reply to jricher3@cogeco.ca
A: Please read through the Q&A's ...
Xp2 not pumping
I have a unit that sits below my aquarium. I followed the instructions to prime the unit and it does fill but when I turn it on the water does not pump....
what is the internal diameter of the flexible tubing?
my email is rudy_utt@bellsouth.net, please send me info.
thx
r
A: Approx 5/8" ID
Canister gradually overflows with water
Getting fustrated with this problem. My thinking is that it has to be the canister gasket. What do you think?
Krazy
Karl
A: If you mean water is coming ...
WIRE BROKE
GRANDSON HELPING MOVE THE FILTER HOUSING FROM UNDER THE TANK AND PULLED ON THE WIRE. IT SPLIT WHERE THE WIRE COMES OUT OF THE HOUSING. I OPENED THE TOP ...
Quick disconnect cap is hard to put back.
Hi, I don't know if its a manufacturing defect, but the quick disconnect cap is really hard to put on. i learned that you cant force it or it will break,...
Flow rate of Filstar XP4
What is the actual flow rate (gph) of the rena filstar xp4 when using the provided flow regulator? The paperwork says 450 gph.
A: You can find this ...
Where can I get a gasket kit for and XP3 filter?
Where can I get a gasket kit for and XP3 filter? Every online dealer shows out of stock or back ordered. No on can tell me when these will be available....
I have a 4 chamber filstar system. My tank is 90 gals reef with 8 fish. Is this enough filter for my tank. I have 3 1200 maxi jets and two airstones as well.
I have a rena filstar filter system that I believe has either 3 or 4 chambers. My tank is a 90 gal. reef tank with 8 fish, 10 small soft corals. I also ...
Xp2 filter still leaking at the lid after seals has been change what should I do?
Xp2 filter still leaking at the lid after seals has been change what should I do?
A: Contact the manufacturer, Mars Fishcare is about all I can advise....
Rena External Filter XP2
Hi. I have a complete Rena Aqualife External Filter, Model XP2. The Aquarium and other equipment are about 8 years old. The last times I've cleaned the ...
hose size on XP 3
I will be purchasing a XP 3 very soon but from the info Ive read on
the web I understand that the XP comes with clear hose? This just
doesn't make ...
Size of tubing?
I have a Rena Filstar XP2. What size is the Tubing leads to and from the filter to the aquarium? Your parts list shows this as item "O", but I did not ...
Rena xp3 user manual
hello - i purchased a used 55 gal aquarium with a Rena xp3 filter but seller did not have a manual. filter is a little ver 1 yr old. this is my first canister ...
cant get the latch to lock the hoses into place.
i have a rena xp2 filter and i cant get the latch were the two hoses enter the filter to close, i guess to lock down the hoses how do i do this the filter ...
leaking from where power cord goes in
My new xp3 is leaking from where the power cord goes in what can i do to stop it
kristenvasquez@bellsouth.net
A: If it is brand new you should contact ...
bought xp3 used, but it has worked great on my new planted 80 gal for the last few months, just cleaned..... no pump
so i just cleaned my rena xp3 for the first time, i took over the tank from a friend who had had it for about a year, no problems, and when i got it, primed ...
Regarding flow
I just recently noticed that there is no flow coming into the tank from the spray bar of my XP1. It sounds as if there is air somewhere in there, but I ...
The impeller on my XP2 seems to be worn out and not pumping efficiently. My friend has an old XP3 that he is not using. Can I use the impeller from the XP3 in my XP2?
Is it possible to use the impeller from an XP3 in an XP2? They seem to be the same size except for the plastic doohickey. Is there a problem using the ...
Impeller shaft broke / Filter motor not running??
Hello my impeller shaft broke, my machine was running just fine and just like that it stopped working. I took it apart to find out that the impeller shaft ...
My pump for my xp2 not working
My pump for my xp2 was working just fine i turned it off and cleaned everything and then filled it back up the pump was running but not pumping i was bleeding ...
my filter is not puting out much water as it did its stil runing like normul what should i do
my pump is not puting out much water but still runs like it did be four
A: Please read through the other Q&A's already posted. There are many Q&A's already ...
What is the diameter of the Rena FilStar XP3 Canister Filters flexible tubing?
I want to purchase a In-Line heater to use with this filter that I just ordered. Thanks!
A: You can find that info here:
Rena Filstar Tubing ...
After maintenance, and during the priming process, the air came out of the inlet tube. WHY?
I have had my XP3 for a little over a year now and have never had any problems. It's a great filter! However, after performing maintenance on the filter ...
My Rena filter won't stop pumping air into my tank
This is happening after it stopped pumping air into my tank causing a lose of fish, now after doing my monthly maintaince on it it's pumping air in every ...
Size of filter
I have a 125 gallon tank and the dtore sold me 2 xp 3 "s for the tank, is this the right set up as there seems to be a lot of fecal matter and debi floating ...
gasket issue?
Hi, I have an XP2 that I have had for about 5 years. I recently moved and it took me about 4 months to get around to setting up my tank again. My filter ...
XP2 vs XP4
Does the XP2 power head fit the canister of the XP3 and XP4? I'm think of using the larger XP3 or 4 to add more filters. Thanks, Roy
A: Yes it fits ...
Spare top?
For an unforeseen emergency, I'd like to have a spare whole "top" for my XP3. Do you sell those, or do I have to buy a whole new XP3 just to have on hand?...
there is sand coming out of the filter (or some debris)
there has been debris kinda sand like, coming out of my filter recently so the tank stays cloudy..
A: most likely some mineral deposits clinging to the ...
Will a Rena xp3 and xp4 be enough filtration?
I have 10 piranhas all 2-3 in for now. Will those 2 filters be enough? Right now it's all filled with bio with a litlle mechanical filtration.
A: I really ...
filter stopped workign after several hours
i just installed the filter yesturday - and i came into work this morning it was working - about two hours into the day it stopped working!! i tryed unpluging ...
XP3 has no suction
I'm on my second XP3 (first lasted six years) in a turtle tank. I just changed the filter media on my XP3 and when I went to hook it back up, there was ...
Large debris and strange film on glass?
Hi,
I have had an XP3 on a 54 gallon bowfront for over 5 years with fantastic results. In the the recent months I noticed alot of large debris staying ...
My filter is not working after cleaning it for the first time.
I purchased this filter about 2 months ago and I changed it as per the instructions. It was working fine before it was cleaned. But when I plugged it back ...
quick disconnect broke the black wheel that sits on the two tabs on the lid
when securing the q.d. handle, the black wheel on the underside of the q.d.lever(that lies on the two blue tabs for alignment) one side of the wheel broke-...
Cover fills with water......
I have a Rena Filstar XP3. I've used it for about 5 years and love it.
I've replaced all the cover o-rings and the o-rings on the quick disconnect intake ...
My latches are loose and water is leaking out the side.
After cleaning my filter last night I have found that my motor doesn't receive any natural resistance to the canister as it once had, the reason for the ...
Low output XP4
I connected the UV Filter and now the force of output has weakend.
What to do? I clean everything out and made sure air stuck was not an issue. It ...
My quick disconnect valve lever will not budge from the upright position, help ?
I took my RENA Filstar XP4 filter apart to clean, and when I tried to reconnect the quick disconnect valve, the lever wouldnt come down. It is stuck in ...
what size hoes does the xp3 use?
what size hoes does the xp3 use?
A: It is metric 21mm x 26mm
where is the carbon located in the filter?
I have the xp3 filter and I need to remove the carbon the treat one of my fish for a fungal infection. Which of the three levels is the carbon located,...
Why is micropad dirty only on top side not side where green is??
I just recently noticed my motor chamber had a slight leak on my xp4,and with that said I opened it up and cleaned up inside then silicones it on groves,...
It is leaking around where the plug comes out.
It is leaking around where the plug comes out.
A: this question has already been answered. Please read through the existing Q&A's. This will require some ...
What would cause poor flow or weak flow?
I just purchased a used XP3 and the previous owner said it didn't work as powerfully as he expected-thought it was weak. What should I check? He bought ...
xp4 will not fill with water after maintenance
My xp4 will not automatically fill with water when I push the handle down. When I start to push it down, there is a "sweet spot" when I can here water ...
Quick disconnect not working
Hello! I have a Rena XP3 that I purchased in December. It has always worked properly and been well maintained on my aquarium until recently when I went ...
How to use a RENA 325?
A Rena 325 came with a tank we bought second-hand. I rinsed the foam filter out. Do I just put the filter down in the bottom of the tank? I can hear a ...
How much air should be in the canister?
I have the Rena Filstar XP2. Although all the hoses are tightly connected, a pocket of air forms in the canister that occupies approx. the top 2.5-3 inches ...
How much Cermamic/Bio Chem stars do i need for the XP3 filter.
I bought the XP3 filstart filter yesterday and it came with only 12 Bio Chem Stars. I'm thinking im going to need more than that. I have a 120 Gallong ...
Where do I put Filstar Ceramic Rings in my XP3 filter?
Do I put the star media over or under the ceramic rings?
A: some people mix it and some just a layer of one in the bottom of the middle basket and the ...
Water will not come out the outtake after canister is filled up on XP4 need help please
After my canister fills up on my XP4 when I plug it in nothing is happening the filter is pretty quite and no water will come out of the outtake to the ...
My Rena xP3 is leaking,
I tried to do a filter change, now it will not stop leaking. It seems like it will not seal.
A: Please take a look at the the Q&A's already listed for ...
How do you clean the clear tubing on the xp4?
Hi, I was wondering the proper way to clean the tubing since it is permanently clamped on to the connectors. This is my first canister filter, and I am ...
leaking valve
When I shut the Valve on the top of the pump lid to remove the unit for cleaning, water leaks from the valves.
Is this repairable?
A: If more than ...
Why is there water leaking from the hinges on my Rena Filstar XP?
I cleaned out my filter and did nothing different then I usually do. I have done this many times and I am confident I know what I am doing. When I push ...
XP2 Keep squirting water
Hello All
Lately after I change the filters on the XP2, the systems keep cycling air bubbles thru the system. I filled the one valve until no air was ...
what size tank can an xp4 run
Is the rena xp4 big enough to run a 150 gallon tank that is 5ft. by 2ft. by 2ft.
A: Yes, see complete specs
Flow control
Can the XP's gph be throttled back at the quick disconnect as opposed to utilizing the flow control valve on the discharge side?
A: You could add a flow ...
cleaned filter, put together, now motor is clunking and banging
cleaned the impeller like instructions said to do (wasn't dirty by the way) put it back together and now it sounds like the impeller is clunking and banging....
XP3 STOPPED PUMPING WATER
Virginia just had a hurricane so after the power came on, I did a complete clean of my xp-3, start up went well filter filled up with water, waited a few ...
how long does it take to clear up a tank
my tank is cloudy and i just changed the filter and wanted to know how long it takes to typically clear up the tank... 200 gallon tank...
A: Every tank ...
How often do I clean my Rena 4?
I need your help.
I have a 120 gallon fresh water aquarium with about 75 cardinal tetras and five madagascar lace plants. I have been rinsing out the ...
how do you tell the difference between the xp 1 and the xp 2?
the tag is missing from my cannister. Not sure which xp it is.
A: one media means XP1 and two media baskets mean XP2.
I have a Rena xp2 leaking from the power cord.
I have found this question several times on the site but the answer is always "this has been covered in Q&A", so I really haven't received an answer. I ...
Would purchasing a xp4 impeller for my xp3 produce a high flow rate?
I know that the top (containing the motor) are universal for the different filter models. But would replacing the xp3 impeller with a xp4 benefit my flow ...
Unable to get suction or water flow
My 90 gal tank ran half empty about a week ago due to a leak, and I noticed when putting it back together my XP2 had a very weak output. Disconnected, cleaned ...
Rena 600
I have just installed the Rena 600 air pump with two lines and a check valve in each. I dont want to have the air pump running all the time as it more ...
xp2
Hi, I have a rena xp2 which when primed and turned on for the first time runs for about 2/ 3 minutes, then just stops. The force out of the outlet is quite ...
Filter madness! xp3
The other day i came home and the filter was making noise. I opened it up checked the filter setup and made sure everything was cleaned. The filter starts ...
i need a new xp3 motor. why is it never in stock?
I need a new xp3 motor. why is it never in stock?
A: We keep very few in stock and we just ran out a couple of weeks ago. Also, these are rarely in ...
where should i place my rena 3
the inlet and outlet in my 55 gallon salt water tank . my clown is always stuck on right side of tank does not look like he likes it
A: If you think ...
do i need to run my rena 3 24 hours a day
salt water 55 gallon
A: It is best to do that. Pumps use very little power and work best if they run 24/7
Recambio Junta Goma RENA FILSTAR XP 2
Estimados señores,
Les agradeceria enormemente me informaran de como puedo obtener el recambio de goma de mi filtro RENA XP 2 en España.
A espera ...
Black plug in XP2 motor pops out, reduces flow
A little black plug in the motor housing for my XP2 will spontaneously pop out of its hole (sometimes with an audible pop). I don't know what this plug ...
What is the max lift and max jet of the Rena Filstar xP 4
I am looking to bye a cooler for my marine tank and need to know the maximum lift and jet of the ex filter I have as the cooler I am looking for stats ...
can i use a rena xp3 on my 30 gallon tank
? 30 gallon salt water just started up
A: A little too powerful but if you can turn the flow down enough you would have the advantage of the extra baskets ...
Is it possible that there is too much filter media present in the canisters?
I've noticed a drastic decrease in flow since installing new media in my XP4, it went from a jet stream to a trickle. I have primed and reset three times ...
No water flow...
I just cleaned my filter and now there doesn't seemed to be any flow of water. I have tried priming the filter a few times and nothing. I have check ...
Diameter of Tubing
I am looking to add an inline Co2 atomizer with my Rena Xp2 however they are sized by the diameter of canister filter's tubing and I have no idea what ...
Dusk on water surface not being removed?
Hi,
I just purchase a new Rena XP3 for my new tank setup. It's been over 10 days and there is alot of dusk particles on the water surface? Why isn'...
my xp3 keeps stopping and starting
my xp3 keeps stopping for a couple of seconds you can here the impellor turning then it starts again can you help ?
A: It sounds like the rotor impeller ...
Rna xp2 issues
Just bought brand new rena filster xp2. Has been running for a week now. But it has this somewhat loud humming noise. I heard its supposed to be quiet....
What happened-only one sponge?
First, thank you for the video. It really made setting up my new XP1 so easy. It is running beautifully.
I was expecting the media basket to have ...
rena filstar xp4 leaks air
My Rena Filstar xp4 leaks air. It is new and I can not get it to seal.
A: Please take some time to look at all the other Q&A's posted on this subject ...
why is by Rena Filsatr xp4 motor not running
had xp4 external filter for just over 2 yrs. now motor not running. have cleaned and checked propeller. canister fills with water but when i plug back ...
what are the dimensions to the impellar housing seal?
I live in Australia and absolutely no one will send me parts for my xp3. Ive already sourced a place here that can make seals for me but i need to no the ...
Poor intake flow
Hello, I just got a brand new Rena filter and I set everything up just the way the directions said. As I was monitoring the start up of the filter everything ...
I have a 36 Gallon Aquarium with a RENA FILSTAR XP1. Is it compatible with aquatic turtles?
Would my filter be compatible with an aquatic turtle? If not, Is there any way to make it compatible ?
A: It is compatible but you may be somewhat limited ...
reduced output from filter possibly caused by current slime algae problem
My Rena XP3 is 3 years old and had been working consistently until I slipped into a slimy algae problem. This algae coats everything in the tank. I normally ...
if the spray bar is above water level will the xp4 prime after a filter cleaning?
if the spray bar is above water level will the xp4 prime after a filter cleaning?
A: Yes, priming is done on the inlet side automatically assuming you ...
xp4 not working
hello, my xp4 is not working and I believe I need a new rotor for it, I can not find one on your webpage, only for xp1,2 &3
also would this be something ...
Why do I have air inside my filter, an inch below the lid?
I have had this filter for about a year now and just last month noticed that air is inside the filter. This never used to be the case. I have checked my ...
why would the filter run for a couple hours then quit?
The Rena filter runs for a couple hours then quits filtering. We flip the latch on top by the intake and outtake tubes and it runs for a while more.
We ...
How do you clean the intake and out take hoses on the Rena XP filter?
How do you clean the intake and out take flexible hoses on the Rena XP1 canister filter? They are clamped on and the hose is connected so tightly they ...
Pump ran dry
Hi there,
My intake line drew in a bunch of air over night. I am unsure how long the pump was running 'dry'. I reconnected, refilled/primed the filter ...
Turn the filter on, vibrates but doesn't turn the impeller
Just like it says, I plug it in and it won't turn the impeller, if I have the top off and manually turn it while plugged in it will start working, but ...
is there an oring inside the propeller?
our rena filstar xp started rattling so i took out the propeller shaft etc. the white propeller is loose from the magnetic part should it be? also there ...
Rea filstar xp1, maintenance
I have an Xp1 filter and I do the regular changes and cleaning needed. But I'm not sure how long I have to wait to replace the things inside.
I know I ...
Would a Rena XP2 be enough for a 40 gallon TURTLE tank?
Would a Rena XP2 be enough for a 40 gallon TURTLE tank? I only have 1 turtle (6"), but I know they are much messier than fish.
A: It will work but ...
Motor and top basket connection?
When the motor is locked on to the canister, should the impeller o-ring seal the very top basket cover? When I lock my motor on to the canister I can ...
Low Flow Rate
I have watched the video & followed the priming instructions to the letter. The filter sometimes starts off with decent flow rate but within a day, it ...
do i need a air pump
i just bought a filstar xp2 and i dont know if i need an air pump
A: You might need an air pump or maybe not. It is not a bad idea to have one for backup ...
getting intermitent bubbles out the outtake pipe.saltwater
i have a 65 gallon saltwater tank and have a xp3. i have been getting bubbles out the filtered water pipe since i bought it brand new about 5 months ago....
Running multiple xP-3 in same 90 gallon tank
From main display tank (90 gallon reef tank), being input to a Rena 3 with 4 stage MECHANICAL only filtration. The output of this unit feeds into a 30 ...
leaking canister
Hi
I have just bought a second hand XP3, after about 30 mins running time water starts to leak from the opening where the mains cable enters the lid....
hose installation
what other oils or lubricants can I use to make hose attachment easy.
A: I like silicone in a water base. Most hardware and home centers carry something ...
XP2 water surges then pump stops
I noticed when I start up my filter, the first several days it stops. The water (output) looks like it goes out fast then slow then fast again, when finally ...
baskets
Hello I lost my manual on my exp 2 filestar How do I stack the baskets Bottom with the large pore and fine pore pads on the bottom with the bio ceramic ...
canister don't stop filling water on prime untill it leaks from the top
i cleaned the canister and filters and after i put it in and let it prime it just went on and on till the water leaked from all the top sides.at first ...
Can I leave RENA Crystals in the water when medicating my fish tank?
I am treating my fish tank, I know that when you treat a tank you usually remove the carbon from the filter. Does the same rule apply to the RENA crystal,...
Xp4 filter shuts off and turns on all day and night, what can it be?
My xp4 filter works great , I've had it for one year, the last service I did , I notice it runs for about 15 min then shuts off for about 20min, then starts ...
XP2 water flow is not as strong
I cleaned my filter and tank yesterday as I normally do, and realized that the water flow into the tank is not as strong, its about 2/3 less than normal....
Do Rena XP filters give off any heat?
I have a Rena XP3 that has been up and running for about 1 month. It seems to be working fine. I noticed yesterday that the top of the canister near ...
It was working fine, then one day the water flow began to push out at different speeds, and eventually the flow stops completely and there is a whirring sound from the motor.
I believe I have an XP2 (There is three levels in the filter, 1. 4 sponges, 2. media, 3. black/white pad. It is in a 75 gallon tank with sand, though there ...
air in canister
I have a XP3 and it always has air at the top of the canister and thus air bubbles are sent out. How do I get rid of this
A: The symptoms you describe ...
Starts off great,with good water flow,then after a few days,slows to a trickle
The rena filstar I have is about 3 years old.After I clean and do a water change, it pumps really well, then slows to a trickle after a few days.Is it ...
will the volume of filtrate media reduce the flow rate in an xp 2 filter?
I have two XP2s and one is more powerful than the other.
Contact email is ivorykeys4@yahoo.com
Stephen
A: Lot of things that can affect flow. These ...
quick release lever doesnt sit flush with the top
i just got a xp3 from a friend
is the quick release lever suppose to sit all the way down against the top of the lid??
when i push the lever down it ...
XP1 WATER LEAKING FROM POWER CORD
I OWN AN XP1 AND HAD TO CHANGE THE FILTERS INSIDE THE CANISTER. AFTER DOING SO AND THE FILTER RUNNING FOR AWHILE I WATER WATER LEAKING FROM THE CANISTER....
What chemicals work best for turtles?
I own the XP4, and I use BioZorb, 30ppi, Micro & Super Micro Filters, along with bags of charcoal.
This whole combination seems to last for only two ...
why is my filstar 5 continually producing bubbles out of the spray bar.
I See the filter5 that produces bubbles.They comme out of the spay bar and produce an anoying sound.
The aquarium is heavyly planted and has co2 injection....
My pump stopped
I have an xp4 and the pump stopped working. I believe the impeller stopped rotating.
A: No it is not normal and you need to troubleshoot the issue....
Can the Inlet / Outlet ball vlvs be opened w/out the quick disconnect being attchd to the motor?
I periodically clean both tubes with a very long thin wire handled soft bristled brush by disconnecting the tubes from the spray bar & plastic inlet pieces....
it wont pump any water
Hi, i have a rena filter that i had not used for about a year, when i installed it it worked fine for about two days then it stop pumping the water, i ...
xp3 filter
cannot get a good flow on my xp3, have changed media and checked pipes. When I first used it it was good, bubbles on the outlet all the way down the spraybar....
Filstar FiV1
Hi, I have been given the above filter - essentially I have the filter and one foam insert, along with a short length of tube. I have no idea how to correctly ...
Motor making no sound
I was changing media and my Filstar stopped working. It was working fine until restart.
No motor noise, i.e. no humming sound at all. The unit is at ...
Replaced XP3 Quick Disconnect o-rings. Still Leaks
I just got a used XP3 and it leaks from the quick Disconnect well.
I replaced the o-rings (the #12 o-rings) and it's still leaking.
I took the ...
micro filtration pad OR progressive micro filter
what exactly is the difference between the micro filtration pad and progressive micro filter. besides the obvious of the dual layer in the progressive ...
Would you ever recommend using a water safe silicone grease on all of the gaskets & o-rings?
I have an Eheim II Pro, XP2 & an XP3. All of the rubber gaskets & o-rings perodically get a coating of Danco's Stem Repair water safe silicone grease....
I have water leaking from the clamps on the lid and I am wondering what I need to do to fix this?
I have water leaking from the clamps on the lid and I am wondering what I need to do to fix this? It leaks more when it is unplugged and it does seem to ...
Continuous Green Algae
I have had my aquarium for about a year now (I originally wrote to you about the diatoms in my turtle tank, which have thankfully gone away!)and now I ...
Plumbing for XP3 in reef ready tank?
I have used the XP2 and XP3 canisters successfully with 46gal. and 70gal. saltwater tanks in the past. Both tanks included very healthy live rock, fish ...
Replaced quick disconnect O-rings but still leaking through power cord hole...why?
I replaced both O-rings in my XP3. Leaking seemed to stop for about a day...but next morning water was still all over the floor. What could be going on ...
how do i get the prime to work
I just cleaned my tank and when i hooked it back up no water came down............I think i ned to prime it just not sure where the funnel goes........cute ...
Restarting problem
One rena restarts the other does not
--------------------------------------------------------------------------------
I have a Rena Filstar xP 1 ...
instruction manual
Hi purchased a used rena xp filstar and was wondering if you can send me a link as far as what goes where, foams etc. thanks Rick
ricra21554@cox.net
A:...
terry@remaxofhomer.com
I need a replacement canister housing for a XP3 filter. I broke off two of the plactic tabs that hold on the canister clips. Do you have a source for the ...
Extreme difficulty priming XP 3 filter?
We noticed that the filter's flow as low, so we took it apart, cleaned the pad, and replaced the carbon. When we set it back up, it worked perfectly fine ...
Rena Filstar XP2 air leak
I recently purchased a Rena Filstar XP2 off craigslist.It does filter and it does filter well.I have had it setup for about a week.After a few days,I notice ...
Rena Filstar xp 3
I have a rena filstar xp 3 on my 60 gallon plant tank. It is about 7 years old. The flow rate does not see as strong as it used to be and does not seem ...
Why is my tank suddenly filling up with algae within two weeks of cleaning?
I thoroughly cleaned my acquarium six weeks ago emptying all water, cleaning the tubing, replacing the pads, etc. Then a month ago the gravel was so covered ...
What about a small aquarium?
Ok, so my latest aquarium is puny, just a 5-gallon kit (Aqua-Culture) from Wal-mart, but it's about all that I really want to deal with at my age (63). There ...
Can you connect multiple spray bars???
I was wondering if you took the rubber stopper off the end of the spray bar, could you connect another spray bar to it???
A: Multiple spraybars would ...
Can I make my own Combination Chemical Filter Media for my turtle?
Currently I use the Rena Filstar Bio-Chem Zorb as my filter. I was wondering if I would be able to make my own at home? I read that the product is a ...
Where to order Bulk Aquarium Supplies
Let me first say that I LOVE Planet Rena!
Okay, so I have a Red Eared Slider turtle. I am spending a fortune buying supplies and I was wondering if ...
Used to have product, know i can't find it.
i see the picture for it the banner listing parts. but in the list the case of outlet parts isn't there. i really need those parts.
We are back in stock,...
how to prime my rena xp4 ?
I purchased it about a month ago.After I cleaned it today I cant get it started back.My email is georgelwilliams@yahoo.com.Tel. is 478 923 0236.
A: The ...
how often should I change fluval ect., and clean my Rena XP1
36 gal. tank
RENA XP1
water change every 2 weeks
fish: 2 Oscar Chilids about 3"
A: This site supports Rena XP filters and the media/parts available ...
Why does my near new 2 month old xp4 keep losing pressure?
The only time it runs well, is about 2 days after I clean it. It has awesome flow and them becomes a trickle. So I am forced to clean it almost 3 times ...
can one get a new motor/pump for a xp3 rena filter? Mine burned out.
XP3
Yes, here is the link:
http://www.planetrenadirect.com/category/planetrena.parts.rena_filstar_xp_parts.rotor-impellers/
is the XP4 too much filter for my 55 gallon freshwater tank
8 convict cichlids with 2 breeding pairs, 1 lg pleco and would like to add some color soon. Maybe a pair of firemouths and a small catfish
A: I will post ...
Why am I getting white dust?
I have two Filstar XP3 filters. One is fine, no problems. The other shoots white "dust" into the tank every night (could happen during the day too but ...
Checking for Levels in Turtle Tank, Algae accumulation outrageous!
I am unsure what I am suppose to do if my turtles tank (Red eared Slider) has too much PH or ammonia. Are there any other things I need to check for? I ...
Leaking
Filter is leaking. I tipped the unit each way to see if the seal wasn't set and what I found was when the unit is tipped backward a bit (fully hooked up ...
troubleshooting lack of suction of my Rena Filstar XP3 filter
My Rena Filstar XP3 filter unfortunately suffered through up to a few days of freezing temperatures and now I cannot seem to get it to pump. In this case ...
Gurgling noise in filter
Hello,
I just purchased a new filter, 2XP, and it is functioning but there is an annoying gurgling noise. I followed the manual's instructions and, although ...
Clicking sound
After running for a while the filter starts making a clicking sound and loses power. the rilter ia a filstar xp1
A: Most likely you are not getting enough ...
Output Setup
Which out put would you recommend for a saltwater aquarium? Power jet or spray bar? I have a rena xp2 for my 60 gallon tank.
A: It is not so much ...
Myxp filter keeps leaking on on of the sides of the top part new the motor
I have only my xp3 filter for a few months and have had nothing but problems with it. First I had to replace the impellea that cost me $40.oo dollars ...
Rena xp3 will not pump water
I had a power surge and the filter will no longer pump water. It rattled for a while now it wont pump. I turned it on without water for a second to see ...
leak from top seal
I own an xp3 for about two tears now,My problem is i have a leak from around the top seal. I removed the seal and it seems to be fine,I also reseated the ...
I need help geting mine to work
I moved and now one of my filters wont work. I have tried everything I can think o0f to make it work. I cannt get it to work. Sometimes I can get it ...
the inflow without tap should it be aimed up or down for best performance?
Filstar XP for a 28 gal. tank spray bar should it be pointed up or down for best performance?
A: Up or down is fine. If you discharge above the surface ...
air bubbles from hp 2
I have xp 2 air filter which releases some air bubbles every 10 minutes or so. I opened the filter and lubricated in and out water tubes at the base. It ...
water not flowing
water not flowing, motor is on rena filstar xp2
A: There have been a number of Q&A's already posted on this subject. Here are some links to those ...
left the filter the running without sucking in water,
I left my Xp4 running below the water line for the whole day,the motor is warm to the touch.Took it out and clean it but it won't pump,is there any solution ...
Rena XP3 Control Valve on the Output Pipe
Hi just to check, when i want to control the output flow of the water by using the control valve, will it in anyway affect the impeller rotor shaft? Is ...
Replacement
I have a Rena Filstar XP2 or XP3. I do not like the blue/grey color of the inlet strainer or pipe extension. Can I replace it with the "Smartfilter Extension ...
after i clean the filter ,it does'nt work
this is the first time i clean the filter,i don't know what's wrong with it?
A: With a filter this new you should contact the manufacturer, Mars Fishcare,...
filstar xp3 vibrates
Whenever my airconditioning in the house clicks on the filstar xp3 starts rattling and not pumping. I have to remove the top and reprime and it works fine ...
Max head hight
I am looking to use this on what is to be a 30" tall aquarium. From the floor to the top of the aquariumis aprox 5'. Will this decrease the GPH on the ...
How do we stop tiny air bubbles from pumping into our tank?
We just set up our brand new filter. My husband followed the instructions perfectly, but now that the filter is running (has been for 10 minutes) it is ...
Rena XP2 motor
Hi, I've been on the phone back and forth with Rena, but since I'm on the west coast, and with the hours I work, I've only been able to actually talk to ...
How much biological media is needed?
The XP3 comes with about 12 bio stars. If I purchase more, how many should I add? Should I fill the basket up completely? What about ceramic rings? Would ...
Extremely cloudy water
I have a Rena Xp4 filter in a 40 gallon tank with a turtle in it. Randomly one day after perfectly clear water, the water in the tank became extremely ...
I have a Rena Filstar P3. That's 3 trays. My question is, from bottom tray, middle, and top tray, what is the order of the filter media?
I know the very bottom is the 20 ppm. Then the 30 ppm. In what order does the Super Activated Carbon, Water Softner, Bio-Chem Zorb, Nitra-Zorb, Phos-Zorb,...
Rena XP 3
Brand new Rena XP. Set it up and the spray bar makes a howling ungodly noise when it is under the water. When I lift it out of the water, the noise goes ...
xp3 rena filter media
Hello, I have a rena xp3 canister filter. I am buying more media online, and im wondering what my rena needs. I have a 75 gallon saltwater aquarium. The ...
Rena Filstar XP3 will not pump
no water coming out of the outlet pipe happened before cleaned the system but had a hell of a time getting it to prime now no water again???
A: This ...
Does anyone have an XP3 housing?
Looking for the housing only, don't need any other parts; or I'd like an XP3 that has a blown motor. Anything that'll replace the broken housing I currently ...
SETING UP PROPER FILTER ORDER
I HAVE A SMALL FILSTAR THE SINGLE BASKET ONE AND IVE SET UP MY AQUARIUM FOR FRESHWATER. BUT THE WATER SEEMS TO BE SOMEWHAT CLOUDY. THE PET STORE TESTED ...
canister not totally filling
I am having trouble with my canister not totally filling or staying that way
A: Please read throught the Q&A's already posted. There are several ...
why is my XP3 "skipping" ?
my filter is no longer working. it sounds as if its "skipping"/ grinding. a rock in the impeller. it spins when i look at it open, but as soon as i put ...
My Rena Xp3 impeller is still spinning, but will not spin when the cap is on. Do I need a new part?
My filter turned off on its own one day, and I haven't been able to get it restarted since. The impeller cap still spins, the magnet seems fine, but when ...
What is the tubing size for the Rena Filstar XP Canister Filters
There seems to be some confusion as to the actual tubing size for the filters some places say 21x26 mm and others say 16x21 mm. Which is it?
A: The ...
Are there replacement tubing for the canister filter?
I recently required a canister filter but there is no tubing. Can we buy replacement tubing? And how is it supposed to go into the aquarium?
A: Yes,...
Rena xp3 spray bar noise
I just bought a brand new xp3 filter off ebay. I was just wondering why the spray bar is making so much noise, and what I can do to make it stop. It sounds ...
rena filter flow is very weak
Sirs, I purchased a brand new Rena XP filter about 4 to 6 months ago and have it in my 120 gallon tank. The flow is not what I was expecting at all right ...
How do you change the flow level?
Hi I have a 220 aqaurium that has 2 xp3's running but the the flow is too fast, how han I turn the flow down?
Thanks,Ky
A: XP's have a flow control ...
water is leaking from the power cord
i have an xp3 just replaced the filters and now water leaks from the power cord
A: This has already been covered in the Q&A's. Please look at the ...
Water is now cloudy
I just set up a new 125 gallon freshwater tank and using two XP3 filters, the tank is 72 inches. I let the tank set up for 48 hours before moving my fish ...
a rena filstar xp1
my sister gave me this system, and what need to know is were can i find the manuel and what filters do i need for it.. it only has 1 basket other places ...
Can I use the XP3 as a supplemental sump pump?
I am curious if the XP3 is able to run dry in the event the water stopped flowing to my sump tank. I want to put my skimmer in the sump because it puts ...
How do I get it to work?
I just bought a 55 gal aquarium set-up and I am trying to start the Rena canister filter. I filled it with water once I tried starting it several times ...
XP1 - filtraition media question
When I first got this filter in the beginning of the year, I used the 30 ppi and micro-filtration pad that came with it. Somehow, after reading this website,...
filter pressure
i have notice over the last few months that my filter is not putting out much pressure like when it was new. I have cleaned everything on it that i know ...
"up to 70 gallon" filter - is it good for a 37 gallon tank
I have a 37 gallon tank and have bought a nice 2 shelves filter that can accommodate up to 70 gallons. The debit is around 1113 liters per hour.
I have ...
Filstar XP2
Hi, I have a Filstar XP2. I was looking through this page here:
http://www.planetrena.com/Filstar-Rena-Parts.html
Specifically, I was looking under ...
Rena xp2 filter impeller no longer spins when canister is put together.
I have a Rena Filstar XP2 filter over the past week it hasn't been working at all, the impeller spins fine when I have it just inside the top part that ...
rena filstar xp3
i want to know what is the best way for the media to be placed in order for it to work well... I have 14 blood red parrot fish.....
3 chambers...
bottom-...
how do i reprime and start up my xp
i was draining the water out of the tank to do a major cleaning, and one of the fish detatced the intake nozzle from the top of the hose. it went un-noticed,...
Can I use multiple SmartHeaters with an XP4?
I have a 170 Gal tank and need a new canister filter. I like the XP4 and would like to implement the SmartHeater with the filter. Can I attach multiple ...
Can I use a XP3 motor on a XP2 canister?
I think the XP3 canister is too high for my aquarium cabinet. I do have a XP2 canister (the motor for this canister is broken). Can I use the XP3 motor ...
Is the XP4 adequate for a 125 gal tank?
I was using my XP4 in a 40 gallon tank. I now have a 125 gallon tank and am using the same filter. Will it do the job?
I have 10 medium sized Clown ...
filter leaks
when the XP3 is running it works fine, once i unplug it, it leaks from the top, is it the o ring missing?
A: If you have a weak seal then shutting the ...
stops working periodically
My XP3 stops working periodically. I've been having the issue for the past week or so. It will run for a day or two and then suddenly get really loud,...
Outflow Regulator
On the outflow regulator (XP4) there is a "nipple" piece that sticks up; it appears to be some sort of air valve. I noticed mine was very loose and pressed ...
Does the rena xp3 help clear cloudy water
Does the rena xp3 help clear cloudy water
A: Cloudy water has a lot of sources. How fast any filter will clear cloudy water has a lot to do with the ...
filter is not moving water
the filter appears to have primed correctly (water came down the intake hose and then back up the return hose) the impeller is spinning and yet it is not ...
I have the rena filstar xp on a 140 gal. fresh water tank. Is this big enough?
I have had it for maybe 5 years, more or less and it lost pressure it doesn't clean like it use to.
A: The first thing you need to do is read over the ...
Leakage from one of the 4 clips
The filter is nearly one and a half year old, thas maintanance was 3 weeks ago, and last night it started with a leakage from one of the four clips where ...
what is best media setup for a goldfish tank
i have a 55 gallon aquarium and just bought the xp3. what is my best media to use and what order do you recommend for my oranda and ranchu goldfish. am ...
how do you size your filter?
how do you decide which filter to go with?
A: The manufacturer, Mars Fishcare has a lot of information about this on their website. In general average ...
How do I set it up?!
My friend gave me a 60 gallon aquarium that has a rena flistar xp3 filter system. I have no clue how to get it together and working! I have an anxious ...
X2 leaking around the clips
My XP 2 filter is leaking around the clips where the motor housing connects to the filter baskets.
A: You may have a leaking canister Oring or it could ...
Loses prime when replacing media
My Rena 3 loses prime when I replace the filter media. I have to prime it alot until it finally starts back up. It's about 4 years old now .
Is there ...
Should the filter completely fill with water
I have a RENA XP 2 which I purchased as part of a new tank set up. I have used external filters before mostly Eheim one and so far have been pleased with ...
rena filstar xp
cleaned filter.switched back on & it started making an intermitant grating noise (lollipop in spokes when you were a kid...).Then noticed filter was not ...
how do i stop the filter from leaking from the top?
The filter is leaking drop by drop of water where the lid connects to the filter....water is flowing through the tubes but the filter constantly leaks ...
How does lid gasket fit on xp4
The gasket on the lid has a ridge on two sides and then it is flat on other two sides. Does one of the flat side rest against the top of the canister or ...
Why is the discharge tube full of "stuff"
I have an XP2 I loved it! It has been 8 months since I installed it in my 30 gallon tank. both the intake and discharge tubes were full of debris and ...
xp3 impeller cover
I want to replace the impeller cover on the xp3. It is a bit noisy. The reason I think it is the cover cause the shaft that goes into the cover is a bit ...
The inlet pipe is barely drawing in any water.
The pipe that pushes water into the tank is flowing just fine, however, the inlet pipe which draws water out of the tank is only trickling water down the ...
how do you keep the filter to keep from clogging so easily
I have an filstar xp3 on a 75 gallon tank, The filter ran great until I changed the inhabitants of the tank to south america cichlids (oscars, midus, jack ...
where do i get the hose for the xp3 filter ?
by hose i mean the bendy tubing that connects the filter to the pipers that go into the aquarium .
A: You can buy tubing directly from our web ...
output severely diminished
I have had my XP3 for 2 years. I have dont regular cleaningings and replaced the hoses. Recently it has gone down to practically a trickle. Occasionally ...
I have had my Rena XP2 for more than a few years now. It appears that it is no longer pumping water back into the tank.
When I unplug it and plug it back in, I can see the water being sucked into the filter, but I cannot see the water coming out of the output end back into ...
Should I buy a rena xp2 or xp3 for a 55 gallon saltwater tank?
I`ve heard that over sizing is the best bet,but by how much? I would rather spend the extra money on the xp3 if it will mean healthier fish and a cleaner ...
I was given a saltwater tank with a filstar filter, can I use it with fresh water tank?
I was given a complete salt water aquarium setup. It hasnt been used in probably 5 years. I want to set it up as a freshwater tank. Can I use the filter ...
I have an XP3 that will run for a few minutes and then stop. ???
I have replaced just about everything except the canister and the problem is the same. I replaced the motor,o-rings,impeller,hose connector assembly etc....
My Rena XP3 Impeller will not spin, when I plug the motor in, it tries to spin, but just vibrates. What should I do to fix it?
I purchased (From Your Store) $70 worth of replacement parts. I replaced the Impeller cover, Canister O Ring, Disconnect O Rings, all new suction cups,...
Filstar XP1 Filter not working
Last week, my turtle knocked off the intake pipe of my filter (before this it had been working well for a few months). I was away for the day, so the ...
Why is my water cloudy??
Hello,
I've had the Rena xp3 running in my 75 gallon for two months now. I've rinsed or replaced the filter medium twice (once per month) but my water ...
Why will the filter not pull water into the canister when I compress the handle?
I recently moved my 28 gallon tank to the other end of the living room. I cleaned and inserted new filter media and primed the tubing in my XP1 filter....
can the outlet pipe be in the water or does it have to be above if you are using the spray bar
can the outlet pipe be in the water or does it have to be above if you are using the spray bar
A: The spraybar and power jet can both be put above or ...
MOTOR SIZE
I KNOW THE XP4 HAS A BETTER FLOW RATE THAN THE XP3,BASICALLY BECAUSE ITS A LARGER UNIT, BUT IS THE MOTOR ALSO LARGER?
A: Yes, although the physical ...
power backup
is there a power backup available for the filstarxp2?
A: Rena does not make Power Backups. If you are talking about a UPS such as the ones available ...
cured my leaking problem now cloudy water?
My leaking problem was because the filter was not below the recommended "depth". So now it is approx.30" below the water surface and the tank ran great....
Can I use an XP4 on a 55 gallon tank?
I have a 55 gallon tank that I wish to use again and repopulate. I have one of the old "hang-off-the-back-o-the-tank" models and wish to upgrade to something ...
Flowrate of my XP3 has dropped significantly
Hi, ive had a Rena XP3 for 2 years now, and it has been superb. Recently, however the flowrate has dropped significantly. Ive taken the filter out cleaned ...
Leaking around the power cord
I have an xp2 on my turtle tank and when I set it up I noticed that there is a significant drip coming from the power cord. Is this a normal problem with ...
The flexible tubing has something growing on the walls. What do I do?
The tubine that goes from the filter to the tank has something growing on the inside walls. It looks like white cottage cheese. I have onlly has the Filstar ...
How do I properly care for the Filter.
I have inherited a big fish tank and have the xp4 filter.
How do I do properly maintain the filter?
Kevin Hayes
kevin.hayes@wakemediainc.com
403....
Were do I order replacement parts for my filter?
Can't seem to locate a parts list.
A: Here is a direct link to all the parts. You can certainly print the page for reference.
All Parts
Canister ...
My XP1 wont pump the water in my fish tank
I am in the process of setting up a new fish tank. I have filled the tank after feeding the pipes through the hood and into the tank, one end has a inlet ...
New Rena Filstar XP2 Installed and Fish Died
I have just recently installed my xp2 filter system into my 35 gallon hex tank . The tank has been running for about a week. Transferred my fish from ...
How do you clean the impeller on a Rena Filstar XP4
I would like to know how I may clean the impeller for my XP4 filter?
Thanks.
A: Please view our short video here: http://www.planetrena.com/Rena-...
Rena Filstar XP discharges particles when restarted
After water changes when I have cleaned the canister, reattached the hoses, and siphoned the water back to the canister. I turn on the power and. A large ...
Poor Circulation XP3 , Performance Nowhere Near when Unit was New ...
Hi Planet Rena,
Hope All is well ??? My Rena Filstar XP3 is about 3 -4 years or so old now and the Flow rate, Ability to clean the tank properly ...
Can you convert a xp2 to a xp4?
I have a 55 gal tanks with goldies in it. The GAB forum said that my filter is too small for what I have because of the goldies. They suggested a Rena ...
My rena xp 3 filter has stopped working
Hello,
My xp3 filter has stopped taking in water. I checked everywhere for blockages, but cannot find any reason for it to stop sucking in the aquarium ...
what type of carbon and pellets do i need for my xp3
I have not used the systemin over a year and would like to set my tank up again. What do I need to buy?
A: Get back up to speed by watching the setup ...
Rena Filstar XP3 filters / pouch
i really like this filter system, but dont know if I have it set up right for my turtle. he is in a 55 gallon long and I have it more then half fall of ...
do i need to run an air pump with the Rena XP XP1.
approx 40 gallon tank using an xp1 filter. just gold fish in tank Any suggesting on filter media for goldfish?
A: You don't have a lot of options with ...
Help! Filstar stopped working
The water intake came loose and floated off, disconnecting the filter from the tank's water supply. This happened in my son's room and I don't know how ...
Rena XP2 water return minimal?
I have a rena filstar xp2 in a 45 gallon tank. I will clean the filter and about a half week later the water coming out of the nozzle comes out really ...
What type of filter media should I be using?
I have a 125 gallon freshwater aquarium with the XP4 filtering it. I've had it up and running a couple of months now. It's definetely time to clean it....
My filter is not moving water, what do I do?
Hi. I have an Xp3 running on a 70 gallon tank, with a few modifications fitted for my turtle (only media modifications). Recently, I've noticed my filter ...
XP4 leaking through the power cord
My XP4 is only 3 months old and it is now leaking from the housing (where the power cord comes out). Looking for advice on how to fix this problem.
A:...
Dimensions for the Rena Filstar XP1 and XP2
I have limited vertical space in my cabinet. Can you give me the dimensions of the xp1 and xp2? (how much vertical space is needed to set these up?) Do ...
Both Rena Filstar xp3s have stopped operating!
There was a power glitch this morning and all power went off and then on again rapidly. Both filters stopped operating and, when the power came back on,...
Low flow in one week!
purchased a Rena xp2 for a 55 gallon tank holding 5 Koi fish. Bio chem zorb is supposed to last 1 month but I get low flow and cloudy water after just ...
filstar xp just stopped
My filter just went from working to not working. I've had trouble with it after cleaning it for quite awhile. It doesn't want to push water after it ...
Water is leaking at a rate of a drop every few seconds from the hole where the plug in wire goes into the blue top section of the filter!
Water is leaking at a rate of a drop every few seconds from the hole where the plug in wire goes into the blue top section of the filter! I've had this ...
Jet nozzels
Can the jet nozzels, part number: 840130-00 be bought seperately? I need 2.
Please advise.
Thank you
A: You can buy the powerjet from our ...
I no longer can get flow despite many attempts to prime.
After opening the filter canister, I plugged in the motor to observe function. The impeller spins erratically. What do you think needs replacing based ...
Is opaque tubing available?
I have a Rena Filstar xP2 filter, and it works great. My problem is with the tubing. It is routed such that it is exposed to sunlight. This results in ...
Best filter media setup for XP3?
I've been running an XP3 in an 75 gallon tank, one oscar one jack dempsey and two silver dollar's. I'm wondering if there is a more lasting setup for ...
My XP3 has been leaking around the top significantly; carpet quite wet.
Do I just need to replace the seal under the lid? Is there a seal kit I can buy?
A: If the leak is between the top of the canister and motor (where ...
air gets in the filter Rena Filstar XP Filter? is this normal and ok?
the water in xp2 unit doesnt fill up all the way and air gets in the unit, is this ok and normal? is this going to break the unit? how do i fix this. ive ...
my canister xp3 filter is causing alot of air bubbles
its making a lot of air bubbles throughout my tank so many air bubbles that i can hardly see into my tank whats wrong
A: The answer to this question ...
Filstar XP3, BioChem Zorb and Black Carbon together?
Hi,
I am using two XP3 filters in a 100 gallon tank and currently each has the Black Carbon pack in the top tray under the white pad. I want to incorporate ...
water flow after cleaning the filter
After cleaning the filter, the water is not flowing properly. How should I trouble shoot this?
A: The best way to troubleshoot a filter is to start ...
Rena Filstar XP - How do you bleed out the system?
it has air bubles so it isnt working correctly how do you bleed the system out?
A: I urge you to view the video at Mars Fishcare for the proper ...
My xp3 canister will not start
I am so frustrated with my filter the past 4 mos. For 4 years everything ran perfectly fine.
A couple months ago we were getting some noises and ...
Is my filtration options for the Rena XP3 fully interchangeable?
Can I use bio-balls, carbon, etc?
A: All of the Rena Filstar XP filters come with a basic setup that includes mechanical, chemical and biological filtration....
XP3 no longer pumping water
My XP 3 is just over a year old.
The impeller is making a lot of rattling noises and the unit no longer draws water up.
Do I need to replace the impeller ...
XP4 impeller cover vibrates loose
I have an XP4, probably about 1 1/2 years old. It has worked fine until just recently when it started making a loud rattling sound and stopped pumping....
Why are Rena Filstar Rotor/Impellers so expensive?
I had my Rena Filstar XP3 for only a few months and my impeller broke on me. The plastic on one end of the magnet separated from the magnet & would not ...
Crystal i1 is this same filter as Crystal 2
Is the Crystal i1 filter, the same as Crystal 2?
A: We don't sell these in the US so I can't really tell you anything about them.
Where can you reduce the flow rate on XP3 for night time
I want to reduce the flow rate at night. Where do I do this.
A: Use the flow control on the discharge side. If you don't have that installed or have ...
Canister does not fill completely when priming.
I have read on this site several times that you should always start your filters from empty before priming them.
I have to admit that I have been starting ...
Air leaking in my Xp3's.
I have three XP3 filters that have been running without problems for several years now. Recently, the water level in all three canisters when they are ...
I have a xp4 its shagged, needs part ACC860601 well this is the equivalent on the xp3. are they the same or ami about to get the wrong bit?
I have a xp4 its shagged, needs part ACC860601 well this is the equivalent on the xp3. are they the same or ami about to get the wrong bit?
A: I have ...
How often should I clean 2x filter
36gal bowfront with (hob) skimmer 25% water change every 3 weeks. Bout 7 small fish 50pounds live rock and some soft coral . Thank u
A: The manufactuer,...
leak from motor head
I have the XP3 and recently began leaking from the power cable to the floor. I have taken the motor apart, re lubed the seals, and reassembled. No ...
slow water return xp3
very small amount of water coming out of exhaust
A: Please read through the previous Q&A's under performance . If you still can't figure out ...
XP3 will not prime
Hello,
I have had the xp3 for a month now and I was very please with the unit over all. I took the filter apart for cleaning for the first time and ...
Am I able to use the XP4 filtration with a 55 gal tank?
Am I able to use the XP4 filtration with a 55 gal tank?
A: Yes you can use it on a 55 gallon tank. You will have to turn the volume down though. A better ...
how do you clean XP2 and how often?
My XP2 has been running well for about 3 months. About how often do I clean or maintain it, and how is it cleaned?
A: There is a lot of information ...
Algae grows in tank and filter tubes of my Rena Filstar Filter
I am using a RENA XP-3 on a 55 gal. turtle tank (2 4" red eared sliders with 2 algea eaters), since switching from the factory supplied filter media to ...
why wont my primer work?
my primer valve wont turn or anything
A: Are you referring to the outflow regulator ? If so, it may be broken or have some type of calcium or mineral ...
My rena xp2 has stopped working is there anything i can do to fix it?
i have un plugged it and washed it out and done just about everything i have thought of.
A: The first thing you need to do is read over the troubleshooting ...
Bubbles coming out of output
Hello...
Just bought a used Rena Filstar XP. It ran great for a couple of days and now it will make a humming noise and then shoot out bubbles every ...
i have an xp3..it is leaking around lid where you pick up unit to move it around, how come
on the side of the canister lid where you are able to put your hands in to carry there is ann exess of water building up in there and spilling over onto ...
Which media gets placed in which basket on the XP 4
I am running a XP4 on a 90 gallon central american chilid tank. WHat is the correct placement of media in the 4 baskets?
A: See a very good diagram ...
What is the best set up to get rid of green water using a xP2 filter ?
WATER IS GREEN
A: Algae control largely depends on water quality in the aquarium and the amount of light htting the water. You can use a product such ...
Rena XP2 has very low output slow flow
After a year of use my filstar XP2 has tremendously and noticeably slower water movement then when new...it actually just trickles. I have frequently cleaned ...
not enough water comming out of the Rena XP spraybar
Hello I have bought the Rena xp2 about 6 month ago. I have a 46 gallon tank. I noticed lately that it doesn't put out enough clean water through the spraybar....
Will the XP4 work on a half full aquarium?
I have a 75 gallon aquarium that I keep half full for my turtle. Will the XP4 be able to be primed and work if the water level is only half full (approximately ...
Rena Filstar XP Filter And Motor Noise
Advice on troubleshooting motor noise and possible solutions
EXACTLY how much media can one XP2 hold?
I know it has 2 baskets and each one are split into 2 i gather. (if that isnt correct please, by all means correct me). So in my mind i can do a mixture ...
how to fix broken clamp on xp3?
One of the clamp is broke and i was wondering how to fix that, can it be replaced?
A: You can purchase clamps here:
http://www.planetrenadirect....
Reason for leakage?
I have an XP-1 for my 42 gallon aquarium. No problem for three years, but the last few times after cleaning there's leakage drop by drop from the clamps....
XP2 won't prime
I've had a Rena xp2 for about a month now, my boyfriend and I got it hooked up successfully and its been running great until the other day. I came out ...
My inpellor "came apart." How can I assemble it back myself?
My filter just stopped working and making noises. I had it for about 7 months. I opened the impellor area and noticed the impellor is loose. I pulled ...
Do I have a faulty top basket lid?.....
I have a question for any Rena XP4 owners. Is the top lid that goes on the top basket suppose to "seal" down to the basket perfectly? I'm asking because ...
Rena Filstar XP3 won't start after running dry
my filter is about 6 months old - it's the x3.When I was at work, my turtle knocked the intake apart and the filter ran dry, probably for several hours....
Rena XP3 primes but does not maintain water level in canister
after i clean the rena xp3 and hook it back to the tank EMPTY.... It primes and everything is ok and then after a day or so there is only water filling ...
Rena XP3 dishcharges white sediment after cleaning.
Hi, i've owned Rena's for years and presently have 4 XP3's set up and running on various tanks. My question revolves around a white substance that shoots ...
Rena XP3 and XP4 has slow output after a few days
have 100 gallon tank with an xp3 and xp4 and both are doing the same thing. system will prime and start and run fine after and cleaning however after. a ...
How do I know if my rena filter is working?
I just purchased a rena filter and I don't know how to tell if it is working. I think it is not.
A: The best place to get answers to this type question ...
xp3 runs for a couple of hours and then quits?
my xp3 is about 2 and a half years old and it was working fine till about a week ago. now i prime it in the morning befoe i go to work and it starts up ...
Priming directions for the Rena XP4 Canister Filter
cannot get it to prime properly
A: View the Rena Filstar XP instructional video below to make sure your setup and startup is correct. XP instructional ...
Please help me fix my Filstar XP3
Hi.
All of a sudden my XP3 has stopped working. I thought it was just clogged, and did a thorough cleaning, but it still does not work.
It is making ...
Leaking XP3 lid
We have had an XP3 for less than a year. In the last few months, we have had a problem where more water is leaking into and out of the lid — each water ...
How do I clean the particles from the bottom of the tank?
I have an XP2 in my 29 gallon turtle tank. I noticed that small particles and turtle waste fall to the bottom, on top of the gravel. The filter does ...
What filters should I be using
I have the large xp4 unit. I have fresh water tropical fish in a 120 gal. tank. About 30 fish in all, only 4 of them about 8 to 12 inches. the rest are ...
Questions about My Rena XP4 filter
I have been running my XP4 for about 6 months in my 180gal. tank with no problems untill about 2 months ago. It is no longer filtering like it did when ...
Is BioChem Zorb the same as Activated Carbon?
would not having bio-chem zorb in the filfration system make the tank water green? only have carbon in the filter and the fish tank water is super green....
Rena Filstar XP has Rena Crystal, what is that?
I recently purchased a XP3 for a 55 gal turtle aquarium, the literature says it includes a "RENA Crystal" pouch...but I can't find this on your site. Which ...
My XP3 Leaks After a Few Hours
Hi, I recently cleaned out the filters and reinstalled everything back. I have done this many times. But last time, the pump works fine, but after a ...
Rena Filstar XP-How often do you change the filter media?
HOW OFTEN SHOULD YOU REPLACE FILTER MEDIA POUCHES IN THE XP3
A: Good Question! The manufacturer, recommends that the chemical media, BioChem Zorb, be ...
Rena Filstar XP3 included with my aquarium does not siphon water.
when i bought a 125 gallon tank they included a rena xp3. The filter will pump water when i filled the filter but it will not suck up water. Do i need ...
Is it possible to repair the tank body on the XP3
Recently I was looking behind my tank (225 gls) and I saw water squirting from the body of the Xp3. The hole is on the seam in the right front, There is ...
Air running through the intake hose
I own an XP 3 that is 3 years old. I have not replaced any parts. I have a Rena smart heater attached to the intake. I am using the spray bar on the ...
What is the actual output of the xp 4?
I remember seeing on the box the actual output on the box but I dont recall what it was. After all the media is put in the outflow changes.
A: 190 ...
How does the Rena Filstar XP compare to the Hagen Fluval
How does it compare to Fluvial system? I need something easy to connect and disconnect when cleaning.
A: You can find more information about this filter ...
Filstar Repairs and Replacements
Repairing and Replacing Parts on the Rena Filstar XP
Rena Filstar Parts
Other Rena parts and media than can be used to customize the Rena Filstar XP