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Help! Filstar stopped working

by Kathy
(Ohio)

The water intake came loose and floated off, disconnecting the filter from the tank's water supply. This happened in my son's room and I don't know how long the Filstar ran without water. I unplugged it and tried to get it running again. The filter hums but does not pump water.

What should I do?
Thanks,
Kathy

A: It is always difficult to take over for someone else in this situation. The best thing to do is view the set up video at Mars Fishcare. You may also want to download a copy of the manual which you can also find at Mars Fishcare.



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