How do I know if my rena filter is working?
by John Pham
(Rancho Cucamonga, C.A)
I just purchased a rena filter and I don't know how to tell if it is working. I think it is not.
A: The best place to get answers to this type question is from the company/dealer where you purchased the item since they are more familiar with your setup. As an alternative you can contact the manufacturer. In the US that is Mars Fishcare (formerly Aquarium Pharmaceuticals, Inc.) This is the information in the product manual or literature that came with your product. If you don't have that information here it is again:
Email: docwellfish@aquariumpharm.com or Toll Free 800-847-0659
PlanetRena is an authorized distributor of Rena products and we are happy to answer questions about replacement parts or additional parts needed to complete your setup.