My pump stopped

by James
(Greenwich CT)

I have an xp4 and the pump stopped working. I believe the impeller stopped rotating.

A: No it is not normal and you need to troubleshoot the issue. There have been a number of Q&A's already posted on this subject. Here are some links to those sections:

http://www.planetrena.com/rena-filstar-performance-questions.html

http://www.planetrena.com/Filstar-Rena-FAQ.html

You will need to scroll down the page to find them but there are at least 4 or 5 questions and troubleshooting guides on this subject on either page. We also have some excellent DIY videos on the subject which I recommend.