rena filstar xp4 leaks air

by Anthony
(San Clemente CA)

My Rena Filstar xp4 leaks air. It is new and I can not get it to seal.
A: Please take some time to look at all the other Q&A's posted on this subject before submitting the question again. If your filter is new you should also be contacting the manufacturer, Mars Fishcare at the telephone number and/or email address enclosed with the filter. I would guess you have an air leak someplace on the intake side. Any place on the intake side above the water line can cause this and it is not always visible. Here are some links to those sections that contain information about air leaks.
http://www.planetrena.com/rena-filstar-performance-questions.html
http://www.planetrena.com/Filstar-Rena-FAQ.html
http://www.planetrena.com/Rena-Filstar-XP-Repair-Videos.html
You will need to scroll down the page to find them but there are at least 4 or 5 questions and troubleshooting guides on this subject on either page.