Planet Rena NEWS
The Planet Rena Blog will keep you up to date with the latest news from Rena and Mars Fishcare. Discover the best ways to setup and maintain your fountain, pond, water garden and aquarium for maximum enjoyment and minimum maintenance. Subscribe to the RSS feed below by clicking on the ORANGE Button and you'll never miss a thing! To see previous blog posts just click on the links below.
May 21, 2013
After chaging the media water is still cloudy...
Hello. I purchased a Filstar XP-M about 8 months ago. For about six months this filter worked great with normal maintenance ie: Changing the micro filtration,
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May 15, 2013
where can i get warranty support?
About 2 months ago I bought the Rena Filstar XP2 and after a short time of use it developed cracks around the holes in the motor assemble (the holes that
May 08, 2013
How can I get a manual for my RENA Filstar XP3?
I recently got a fish tank from a friend and it has the Rena Filstar XP3, but no manual, can u help me with this? A: You can buy a manual, or you can download
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May 02, 2013
Do I need a new filter?
Unplugged and cleaned my xp3. When I plugged it back in, there was a spark and it stopped working. Is it totally fried or is there something I can do?
Apr 30, 2013
Parts
I have a xp 3. my canister has a crack in it and leaking water. I cant seem find a replaceable one. everything else works. i hate to buy complete unit
Apr 23, 2013
Leak on top left clip. Xp3
Yesterday I cleaned my filter and drained it and let the aquarium fill the canister. I read and it said my canisters wearnt lined up right. It was right
Apr 16, 2013
XP-2 not working
I love my XP filters-I have 3 of them in service for over 4 years now for aquatic turtles. One unit is now making a humming noise, impeller does not turn.
Apr 15, 2013
I have an XP1 aftrer cleaning my tank and filter I reprimed my pump waited 2 min. and the started my pump it now has a grinding noise and will not pump water out the flow tube, any suggestions?
I bought a used XP1 from our local pet store, brought it home and it work fine for a month. when we cleaned our turtle tank and cleaned the filter we notice
Apr 15, 2013
When cleaning today one of my clips broke off the attachment at the box so now I can't get a seal
Broke off the little claw where it attaches to container. Just got is and don't want to spend another 200 bucks. Xp4. Love it help!!! A: You need to
Apr 15, 2013
Rena Filstar xp2 will not run
I had this filter running great for years! I put it aside for about 8 months as I was repairing a leak in that tank. Went to start it up today and nothing.
Apr 14, 2013
what can i do to stop my xp3 from leaking out the sides of the lid?
I came home from work one day to underneath and all around tank soaking wet. (125gal). Filter was clogged with a plant. I unclogged intake. Reattached
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Apr 07, 2013
Low water
Hi I have the Rena xp4 for about 3 months. Just a few days ago the water level went below the motor and stayed at half of the first basket. I tried to
Mar 26, 2013
Can't prime new xp1 and missing parts?
I bought an xp1 rena filter, this is not my first had one many years ago loved it, but I cannot not get this one to prime. It is only approx 24 from the
Mar 25, 2013
Do I need three size 6 carbons and three size 5 ammonia zorbs in my rena xp4 to adequately filter a 120 gal Goldfish tank?
I just got my XP4 set up yesterday on my 120 gal goldfish tank (no fish yet), and I am a little confused as to HOW MUCH media I need. I have 2/2 bottom
Mar 23, 2013
Replacement parts tray for xp1 filter
Can you still get this replacement parts tray -- can't find it on Internet. A: The old tray has been replaced by the new accessories available at www.planetrenadirect.co
Mar 23, 2013
Why do i have very little water pressure on my filter?
I have a Rena XP2 filter on a 46 gallon bow front tank. I have had it for a year now but it has lost water pressure on the outlet pipe. I have consulted
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Mar 18, 2013
water is just trickling through my disconnect block.
I'm not sure if my disconnect block is working. It primes VERY slowly and the flow is very weak. A: As long as you are following the directions for priming,
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Mar 13, 2013
Hard water deposits on tubing
I have only run my XP2 for a month and have noticed a lot of white spots building up inside the tubing. I live in an area that has very hard water and
Mar 10, 2013
How do I stop water leaking out of the plug entry hole on an XP3?
I just bought an XP3, set it up and a slow leak of water is coming form to port that allows the power cord to enter the top. Is there a way to correct
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Mar 05, 2013
Is there a way to decrease the flow slightly?
Our Dwarf Gouramis are finding the current too strong as they have been hiding from the flow ever since we installed the Filstar XP s . I have a 35 Gal
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Mar 04, 2013
Air Bubbles
We are currently having a problem where the output hose and canister are blowing air bubbles every second sometimes twice. we have checked all the hoses
Mar 02, 2013
Why is the water flowing opposite direction?
My rena filstar xp3 is taking in the water from the side hole and putting it into the filter through the center... I'm very confused is there somthing
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Feb 27, 2013
XP 3 won't start
My XP3 will not start when plugged in, no humming, nothing! I've tried different electrical outlets with same results. Could the motor be shot? The filter
Feb 23, 2013
Putting air bubbles into aquarium
My Filstar XP is somehow sucking air. About every 5 mins I hear a noise and when I look over at the tank, the output pipe shoots a burst of air bubbles
Feb 12, 2013
Shaft got stuck inside the rotor of Rena Filstar XP3 Filter
The filter had been running without water for a while because the fish had knocked the intake tube down. I can still hear humming noise from the filter
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Jan 31, 2013
Cloudy water - with no changes- need advice
I have an xp3 on a 55 gallon tank. I have loved its performance. Absolutely nothing has changed in my tank dynamics in the year and a half that I've
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Jan 29, 2013
Clicking / Popping noise
I purchased my API xp-m a little before Christmas and it works great! My only issue with it is it makes a random popping/clicking noise. I have checked
Jan 21, 2013
XP2. Changing from tropical to marine set up. What filter materials should I use?
I have had a tropical set up for years and about to change to marine. I want to replace all the foam filtration parts and things that go into my XP2. What
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Jan 21, 2013
Power Outages and XP-XL not priming properly when power returns
120Gal 60 wide and 26 high tank with 2/3 full of water for a turtle (just setup the tank 3 days ago). If I simulate a power outage when the power returns
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Jan 21, 2013
water driping from clamps on the cannister
got this filter for abt 3-4 months and it was working like a charm. Just followed the procedure for maintenance (done several times before successfully
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- Rena Filters - How They Work
- Rena Filters - How they work, freshwater aquarium applications, salterwater aquarium applications, saltwater reef aquariums
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- The Rena Aquatics Outlet stocks Rena aquarium, water-garden, pond and fountain products made by Rena, Aquarium Pharmaceuticals, Inc, API, Pond Care and Aquarian Fish Nutrition.
- Rena Filstar Quick Disconnect Installation
- Short video showing how to remove and replace the Rena Filstar Quick Disconnect
- Filstar Impeller Cover Oring/Seal Replacement
- Video-The Aqua Answer Man walks you through the simple process of removing, and replacing, the rotor impeller assembly in your Rena Filstar XP. - 3 minutes long
- Filstar XP Cansiter Oring Replacement
- The Aqua Answer Man walks you through the quick and easy process of removing and replacing the Rena Filstar XP Canister O-Ring Seal. - 2 minutes long
- Rena Filstar XP Rotor Impeller Replacement Video
- The Aqua Answer Man walks you through the simple process of removing, and replacing, the rotor impeller assembly in your Rena Filstar XP. - 3 minutes long
- Repair Your Rena Air Series Air Pump
- The Aqua Answer Man walks you through how to repair a Rena Air Series Air Pump, demonstrating on a Rena Air 200. - 5 minutes long
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