Rena XP 3
by Kathy MacGregor
(Agoura hills, CA, Los Angeles)
Brand new Rena XP. Set it up and the spray bar makes a howling ungodly noise when it is under the water. When I lift it out of the water, the noise goes away. How can I fix this.
Kathy macGregor
If your product is brand new and under warranty the best place to get answers to this type question is from the company/dealer where you purchased the item since they are more familiar with your setup. As an alternative you can contact the manufacturer. In the US that is Mars Fishcare (formerly Aquarium Pharmaceuticals, Inc.) This is the information in the product manual or literature that came with your product. If you don't have that information here it is again:
Email: docwellfish@aquariumpharm.com Phone: 800-847-0659
PlanetRena is an authorized distributor of Rena products and we are happy to answer questions about replacement parts or additional parts needed to complete your setup.
Best Regards
Bob
Visit the Planet Rena store at http://www.PlanetRenaDirect.com for all of your parts and equipment needs. We Service What We Sell.