why is my XP3 "skipping" ?
by Aidan
(victoria, BC canada)
my filter is no longer working. it sounds as if its "skipping"/ grinding. a rock in the impeller. it spins when i look at it open, but as soon as i put it on/ prime, it does nothing, and sometime the impeller just stops. the filter is less then a year old...
A: This is not normal and you need to troubleshoot the issue. There have been a number of Q&A's already posted on this subject. Here are some links to those sections:
http://www.planetrena.com/rena-filstar-performance-questions.html
http://www.planetrena.com/Filstar-Rena-FAQ.html
You will need to scroll down the page to find them but there are at least 4 or 5 questions and troubleshooting guides on this subject on either page. We also have some excellent DIY videos on the subject which I recommend.